Grouper is BambooHRโ€™s authorised partner for Ireland, the UK, Europe and MEA. White glove services included at no additional cost.Why Grouper

Authorised BambooHR Partner

All-in-one HR services around BambooHR

BambooHR is the platform. Grouper is the team that makes it deliver. We package our work as 100 specific services across 10 areas, from buying and implementation to integration, automation, reporting, training, support and HR advisory, all included at no additional cost over buying direct.

The Grouper programme

White glove BambooHR delivery

Premium service. The same subscription price.

Buying BambooHR through Grouper costs the same as buying direct. The difference is a white glove implementation, advisory and Platinum Support experience from certified European specialists, included at no additional cost.

  • Same BambooHR subscription price
  • Certified project delivery included
  • Complimentary migration and training
  • Platinum Support, 09:00 to 23:00 GMT

The portfolio, as a project

100 services, planned and de-risked

Grouper does not sell services in isolation. We sequence them into one managed engagement. Explore how the 10 areas phase across your project, and how each one removes a specific risk.

Service portfolio roadmap

Each area is a workstream phased across the engagement. Select a workstream to see its services and owner.

01Implementation and Onboarding
02Data Migration and Validation
03Payroll and Finance Integration
04Systems Integration and Open API
05Configuration and Customisation
06Automation and Workflows
07Training and Enablement
08Reporting, Analytics and People Data
09Ongoing Operation, Support and Optimisation
10HR Advisory and Strategic Services
01

Implementation and Onboarding

Grouper led10 services

We buy, configure and launch BambooHR for you, with a structured programme that gets your team live in weeks and adopting from day one.

  • BambooHR buying and licensing
  • Discovery and scoping workshop
  • Rapid implementation sprint
  • Account pre-configuration

How the services manage project risk

Common HR-project risks, plotted by likelihood and impact. Select a risk to see the service that mitigates it.

Data Migration and Validation

Data loss or corruption in migration

Likelihood: LowImpact: High

How Grouper mitigates itStaged loads, reconciliation and parallel testing mean nothing moves to live until counts and balances agree.

A live RAID register from day one

Risks, assumptions, issues and dependencies are tracked and owned. Filter to see how each is handled.

TypeItemOwnerGrouper response
RiskLegacy data is incomplete or inconsistentGrouperData cleansing and validation service
AssumptionStakeholders are available for sign-off at each gateJointGovernance cadence and steering check-ins
IssueExisting processes are undocumentedGrouperDiscovery and process-mapping workshop
DependencyIdentity and finance systems must connect to BambooHRJointSystems integration and Open API
RiskAdoption stalls without local supportGrouperPlatinum Support and account management
DependencyPayroll cut-off dates drive the go-live windowJointPayroll and finance integration planning

Want this portfolio scoped to your organisation?

We will map the right services, phasing and risk plan to your project on a short discovery call.

Implementation and Onboarding

We buy, configure and launch BambooHR for you, with a structured programme that gets your team live in weeks and adopting from day one.

Explore this area

BambooHR buying and licensing

Purchase BambooHR through Grouper at the same subscription price as buying direct, with local invoicing and white glove services included at no additional cost. We size the right Core, Pro or Elite plan for your headcount and growth so you only pay for what you actually need.

Discovery and scoping workshop

Before any configuration we run a structured discovery session to map your current HR processes, pain points and goals. The output is an agreed implementation plan that sets scope, milestones and success measures from day one.

Rapid implementation sprint

We stand up a working BambooHR environment in a matter of weeks, not months, using our field-tested HRIS methodology. Each step is broken into manageable stages so your team understands the platform before it goes live.

Account pre-configuration

Your account arrives configured for your region, with local date formats, currencies, public holidays and leave rules already in place. This removes the lengthy setup organisations face when buying without a local partner.

Sandbox and parallel testing

We provision a safe sandbox copy of your environment so admins can trial workflows, permissions and onboarding flows without touching live data. We run parallel testing before go-live to validate accuracy and build confidence.

Go-live management

We manage the cutover to BambooHR end to end, including final data loads, access checks and a go-live runbook. A dedicated point of contact coordinates every step so nothing is missed on launch day.

Post go-live hypercare

For the first weeks after launch we provide intensive hypercare support, resolving questions quickly while adoption is at its highest. This protects your investment during the most critical adoption window.

Phased rollout planning

For larger or multi-site organisations we sequence the rollout by department, location or entity to reduce disruption. Each phase has its own plan, owners and sign-off so momentum never stalls.

Change management and adoption

We bring a robust change enablement plan, with communications, champions and readiness checks, so your people embrace the new platform. Strong adoption is what turns a software purchase into measurable value.

Implementation health check

A structured review at the close of implementation confirms every agreed deliverable is met. You receive a sign-off report and a prioritised list of any follow-on opportunities.

Data Migration and Validation

We move your people data into BambooHR cleanly, validated and GDPR-compliant, so the platform starts life as a trusted single source of truth.

Explore this area

Legacy data extraction

We extract your employee data from spreadsheets, legacy HR systems or paper records, however it is currently held. Our team handles the technical detail so your HR team is not left wrestling with exports.

Data cleansing and validation

Before anything is loaded we clean, de-duplicate and validate your records against best-practice standards. This means your new platform starts as a trusted single source of truth, not a copy of old errors.

Structured data import

We map and import your data into BambooHR using staged templates, loading the most critical information first. Errors are reviewed and corrected with you so nothing is lost in translation.

Historical records migration

We bring across job history, salary history, leave balances and documents, preserving the full employee record. Your reporting and compliance history stays intact from the first day on the new system.

Document migration and filing

Contracts, certificates and policy acknowledgements are migrated into structured, secure document folders. Everything is filed consistently so it can be found in seconds rather than searched for.

Org structure mapping

We translate your reporting lines, departments, divisions and cost centres into a clean BambooHR structure. Accurate hierarchy is the foundation for approvals, reporting and org charts.

Data integrity audit

We run an integrity audit after migration to confirm counts, balances and key fields all reconcile. You receive a reconciliation summary that gives leadership confidence the data is correct.

Ongoing data quality service

We offer a recurring data quality review that catches drift, gaps and duplicate entries before they cause problems. Clean data stays clean when someone is responsible for keeping it that way.

GDPR-compliant handling

All migration is carried out under GDPR with data hosted in the EU, including in Ireland. Sensitive information is processed securely and only where it should be.

Bulk update and remediation

When policies, pay or structures change we run controlled bulk updates rather than slow manual edits. Large-scale changes are applied safely, with a full audit trail.

Payroll and Finance Integration

We connect BambooHR to your payroll, finance and benefits systems so data flows automatically and pay always reflects what really happened.

View area detail

Payroll integration build

We connect BambooHR to your payroll system so employee and pay-relevant data flows automatically. This removes duplicate entry and the errors that come with rekeying data between systems.

Two-way payroll sync

Where supported we build a two-way sync so changes in either system reconcile on a scheduled basis. BambooHR stays your source of truth while payroll always holds current figures.

Payslip delivery integration

We route payslips straight into each employee's Documents tab in BambooHR, available securely at any time. Staff get one place for everything and payroll teams field fewer requests.

Leave and accrual reconciliation

Leave taken and accrued is reconciled between BambooHR and payroll so balances always agree. Discrepancies are flagged and corrected automatically rather than discovered at year end.

New starter and leaver automation

New hires and leavers created in BambooHR flow through to payroll with the right effective dates. Onboarding and offboarding stop being a manual handover between HR and finance.

Finance and ERP connection

We connect BambooHR to your finance or ERP system so headcount, cost centres and pay data line up. Finance gets reliable people data without chasing HR for spreadsheets.

Multi-country payroll coordination

For organisations running payroll in several countries we coordinate the data flows into each local provider. One HR platform feeds many payrolls, cleanly and consistently.

Pension and benefits data feeds

We build secure feeds to pension and benefits providers so enrolment and contribution data is accurate. This reduces compliance risk and saves repeated manual submissions.

Time-to-pay integration

Approved hours, overtime and absence from BambooHR feed your pay run, closing the loop from time tracking to payslip. Pay reflects what actually happened, without manual collation.

Integration monitoring and support

We monitor every integration and step in quickly if a sync fails or a provider changes their interface. Your data keeps flowing because someone is watching it for you.

Systems Integration and Open API

Using BambooHR's open API, we connect it to the rest of your stack: identity, recruitment, learning, IT and bespoke tools, so people data stays consistent everywhere.

Explore this area

Open API enablement

We use BambooHR's open API to connect it to virtually any application in your stack. If a system holds people data, we can usually make it talk to BambooHR.

Single sign-on setup

We configure single sign-on so staff reach BambooHR through your existing identity provider. Access is simpler for employees and tighter for IT.

Identity and directory sync

We synchronise BambooHR with your directory so joiners, movers and leavers update access automatically. Provisioning and de-provisioning happen in step with the employee record.

ATS and recruitment integration

We link BambooHR's hiring tools or your chosen applicant tracking system so candidates flow into onboarding without rekeying. The journey from applicant to employee stays unbroken.

Learning platform integration

We connect BambooHR to learning and LMS tools so training records and completions stay current. Compliance training is tracked in one place rather than chased across systems.

IT and asset management hooks

We integrate with IT service and asset tools so equipment is issued and recovered alongside onboarding and offboarding. Nothing is forgotten when someone joins or leaves.

Expense and travel integration

We connect expense and travel platforms so employee data stays consistent across finance tools. Updates made once in BambooHR ripple out everywhere they are needed.

Custom webhook workflows

We build webhook-driven workflows that trigger actions in other systems when events happen in BambooHR. Your processes run automatically across application boundaries.

Middleware and iPaaS builds

Where direct connections are not enough we build middleware or use integration platforms to orchestrate complex data flows. Even unusual system combinations can be made to work together.

Integration roadmap advisory

We assess your wider system landscape and recommend an integration roadmap that removes duplicate entry over time. You get a plan, not just a single connection.

Configuration and Customisation

We shape BambooHR around how you actually work: custom fields, access levels, approval chains, branding and policy configuration that fit your organisation.

Explore this area

Custom fields and tabs

We build the custom fields and tabs your organisation needs so BambooHR reflects how you actually work. The platform fits your processes rather than forcing you to change them.

Custom access levels

We design access levels that give each role exactly the right visibility, no more and no less. Sensitive data stays protected while everyone sees what they need.

Approval chains and hierarchies

We configure multi-step approval chains for leave, changes and requests that match your real authority structure. Decisions route to the right people automatically.

Custom workflows

We build workflows for the processes unique to your organisation, from probation reviews to contract changes. Repeatable tasks become consistent and trackable.

Branding and theming

We apply your logo, colours and tone so BambooHR feels like your own system to employees. A familiar look builds trust and adoption.

Time off policy configuration

We set up leave types, accrual rules and carry-over to match your policies and local law. Complex entitlements are handled correctly without manual tracking.

Onboarding packet design

We design new-hire packets, checklists and welcome experiences tailored to each role and location. First impressions are organised and professional from day one.

Offboarding and asset recovery

We configure offboarding workflows that handle approvals, access removal and asset return in the right order. Leavers are processed cleanly and compliantly.

Electronic signatures setup

We enable electronic signatures so contracts and policies are signed and stored digitally. Paperwork becomes faster, trackable and audit-ready.

Performance cycle configuration

We configure goal setting, review cycles and feedback to match your performance approach. Appraisals run on schedule with far less administration.

Automation and Workflows

We turn manual HR admin into automated journeys, alerts and self-service, so routine work runs itself and your team focuses on people, not process.

Explore this area

Automated onboarding journeys

We automate the full onboarding journey so tasks, documents and introductions trigger themselves at the right time. New starters feel looked after and HR saves hours per hire.

Automated offboarding

We automate offboarding so approvals, handovers and access removal happen in sequence without manual chasing. Nothing falls through the cracks when people leave.

Notification and alert rules

We set up set-it-and-forget-it alerts for renewals, probation ends, visa expiries and document deadlines. Important dates are never missed again.

Absence management automation

We automate absence requests, approvals and return-to-work steps so the whole cycle runs itself. Managers approve in a click and records stay accurate.

Document expiry tracking

We automate tracking of certifications, right-to-work and training expiries with timely reminders. Compliance gaps are surfaced before they become problems.

Task and checklist automation

We turn recurring HR processes into reusable, automated checklists with clear owners and due dates. Standard work gets done the same way every time.

Reminder and escalation flows

We build reminders that escalate when actions stall so approvals and tasks do not sit untouched. Bottlenecks resolve themselves before they slow the business.

Self-service enablement

We configure employee and manager self-service so routine updates and requests no longer route through HR. Your team is freed to focus on people, not paperwork.

Survey and feedback automation

We automate engagement and pulse surveys on a schedule, with results flowing to the right leaders. Listening to staff becomes a habit, not a one-off project.

Process automation audit

We review your manual HR tasks and identify which ones to automate first for the biggest time saving. Automation is targeted where it pays back fastest.

Training and Enablement

We train your administrators, managers and employees with role-based learning, delivered locally and refreshed over time so adoption sticks.

Explore this area

HR admin training

We deliver structured training for your HR administrators so they can run BambooHR with confidence. Admins learn the platform deeply, not just the basics.

Manager training

We train line managers on approvals, reporting and team management within BambooHR. Managers become self-sufficient, reducing the load on HR.

Employee onboarding training

We provide role-appropriate sessions so employees know how to use self-service from day one. Adoption is faster when staff feel comfortable.

Role-based learning paths

We build training paths tailored to each user level rather than one-size-fits-all sessions. People learn what is relevant to their role and nothing they do not need.

On-site and remote delivery

We deliver training online or in person at your offices, whichever suits your team. Local delivery in your time zone removes the barriers of distance.

Refresher and upskilling sessions

We run refresher sessions as features evolve or teams change, keeping skills current. The platform keeps delivering value as your people move on and grow.

Train-the-trainer programmes

We equip your internal champions to train others, building lasting capability in house. Knowledge stays in your organisation, not only with us.

Bespoke training materials

We create guides, videos and quick-reference materials branded for your organisation. Staff have help to hand long after the session ends.

New feature enablement

When BambooHR releases new capabilities we show you how to use them for your context. You benefit from the platform's roadmap without having to track it yourself.

Adoption measurement

We measure usage and adoption after training and target follow-up where it is needed most. Training turns into habit because we check that it landed.

Reporting, Analytics and People Data

We build the reports, dashboards and analytics your leaders ask for, so decisions rest on live, accurate workforce data rather than spreadsheets.

View area detail

Custom report building

We build the reports your leaders actually ask for, from headcount to turnover to absence. Decisions are based on live, accurate data rather than manual spreadsheets.

Executive dashboards

We create dashboards that give leadership a clear, real-time view of the workforce. The numbers that matter are visible at a glance.

Statutory and compliance reporting

We configure reporting for statutory and regulatory needs in your jurisdiction. Returns and audits become straightforward rather than stressful.

Diversity and inclusion analytics

We set up reporting that helps you understand and improve representation across the organisation. Progress is measured, not assumed.

Turnover and retention analysis

We build analysis that reveals where and why people are leaving. Patterns become visible early enough to act on them.

Headcount and cost reporting

We connect headcount and pay data so finance and HR work from the same figures. Workforce cost is always current and reconciled.

Scheduled report distribution

We automate the delivery of key reports to the right people on a schedule. Stakeholders get their numbers without anyone preparing them by hand.

People analytics advisory

We help you move from basic reporting to genuine people analytics that informs strategy. Data becomes a decision-making asset, not just a record.

Custom email alerts

We configure tailored email alerts that surface the metrics and events each role cares about. The right information reaches the right person at the right moment.

Data storytelling for boards

We help translate workforce data into clear narratives for board and leadership meetings. Numbers gain meaning and drive decisions.

Ongoing Operation, Support and Optimisation

We keep your platform running and improving with local helpdesk support, managed operation services and regular reviews on the cadence you need.

Explore this area

Local helpdesk support

We provide a local helpdesk staffed by real people in your time zone, not an overseas queue. Questions are answered quickly by a team that knows your setup.

Platinum support tier

We offer a platinum support option with priority response and a named contact. Critical issues get senior attention without delay.

24/7/365 operation cover

We provide round-the-clock operational cover for organisations that need it. Your HR platform is supported whenever your people are working.

Monthly operation service

A monthly managed service keeps your platform optimised, with regular tuning and small improvements. The system keeps pace with your business month to month.

Quarterly operation service

A quarterly service reviews configuration, adoption and new opportunities on a steady cadence. Improvement becomes routine rather than reactive.

Annual health review

An annual review benchmarks your platform against best practice and sets priorities for the year. You always know where the next gains will come from.

Admin-as-a-service

For teams without a dedicated system owner we act as your BambooHR administrator. Day-to-day changes are handled by experts so nothing is left undone.

Release and update management

We track BambooHR releases and apply the ones that benefit you, with no surprises. You stay current without monitoring the roadmap yourself.

Continuous improvement backlog

We maintain a prioritised backlog of enhancements and work through it with you over time. The platform keeps getting better rather than standing still.

Service level reporting

We report on support performance and outcomes so you can see the value being delivered. Accountability is built into the service.

HR Advisory and Strategic Services

Beyond the platform, we provide fractional HR expertise: gap assessments, operating model design, policy, compliance, recruitment and reward advice.

Explore this area

Gap assessment

We review your current configuration against best-practice workflows and produce a detailed gap report. You get a clear, prioritised picture of what to fix and why.

Gap remediation

We carry out the hands-on changes to close the gaps we identify, with full quality assurance and sign-off. Findings turn into a platform that works the way it should.

HR target operating model

We help design the operating model that defines how HR delivers across people, process and technology. The platform then supports a deliberate strategy, not ad hoc habits.

Fractional HR partnership

We provide fractional HR expertise to fill the gaps in your team, from day-to-day support to strategic guidance. You get senior HR capability without a full-time hire.

HR policy and handbook support

We help develop and maintain policies and an employee handbook that reflect current law and your culture. Staff get clarity and the organisation gets protection.

Compliance and recordkeeping audit

We audit your records and processes for compliance gaps, from right-to-work to data retention. Risks are found and fixed before they become liabilities.

Talent acquisition support

We support recruitment from employer branding and attraction through to screening and selection. You fill roles with the right people, faster and at lower cost than a staffing firm.

Compensation and benefits advisory

We advise on pay structures, benchmarking and total reward so your offer stays competitive and fair. Reward decisions are grounded in evidence.

Performance and talent development

We help design performance, progression and succession approaches that grow your people. Talent is developed deliberately rather than left to chance.

HR leadership transition support

We provide turn-key cover during HR leadership change, including interim expertise and help hiring your next leader. The HR function keeps running smoothly through the gap.

Authorised BambooHR partner

Why buy BambooHR through Grouper?

Grouper is BambooHR's authorised partner for Ireland, the UK, Europe and MEA. You get the world's leading SMB HR platform, set up and supported by certified specialists on the ground near you, with white glove services included at no additional cost.

Same price, premium service

Buying BambooHR through Grouper costs the same as buying direct. The difference is a white glove implementation, advisory and Platinum Support experience, included at no additional cost.

Implementation done for you

A certified project manager handles setup, data migration and configuration for your jurisdiction, so you go live faster and with confidence.

Real, local support

Talk to a named team in your timezone who knows your account, not an overseas ticket queue. Platinum Support in English across Ireland, the UK, Europe and MEA.

A partner as you grow

Training, annual gap assessments and people-tech advice as your organisation changes, so BambooHR keeps delivering long after go-live.

Real Support. Real Results. Real Transformation.

Trusted HR, delivered locally by Grouper

#1
G2 Leader for SMB HR software
34,000+
organisations run on BambooHR
2.9M+
employees use BambooHR every day
96%
customer satisfaction rating
100+
European implementations by Grouper
EcoVadis SilverSOC 2 Type IIGDPR-compliant EU data hosting

Ready to get more from BambooHR?

Talk to Grouper about any of these services, or about a full programme of implementation, integration and ongoing support for your organisation.

Contact us

Trusted by 30,000+ companies worldwide

The BambooHR family is growing, like bamboo. Just like its namesake, the family of 30,000+ customers keeps growing.